We are happy to receive any inquiries you have on treatment we provide at our clinic or anything else via the form below.
Please fill in the required fields and send the form to us. Our staff will get in touch with you as soon as possible.


E-mail address

Inquiry regarding

Details of inquiry

Privacy Policy

1. Our Philosophy

East Ekimae Clinics (hereinafter, this clinic) respect the personal information of patients on the website we operate (hereinafter, this website). We work to prevent divulging information to external parties while also appropriately manage patients’ personal information.
We work to protect patients’ personal information by implementing safety measures of an appropriate and reasonable level against the threats of unauthorized access from external parties as well as the loss, damage, falsification etc. of information.
As well as obeying applicable laws and standards with respect to the personal information in our possession, we also conduct reviews to improve the efforts we take for each item of such laws and standards, as appropriate.

2. Information Collection and Purpose of Use

Out of the services provided on this website, in order to process patient reservations, we ask that you register a minimum amount of required personal information, such as your e-mail address, name, address, and date of birth.

3. Information Management

Personal information collected from patients is appropriately and strictly managed by this clinic, and we have preventative as well as safety measures in place so as to not allow the unauthorized access to patients’ personal information or the loss, damage, falsification, omission, etc. of information.

4. Provision of Personal Information to Third Parties

This website never discloses the personal information of users to third parties without the consent of the individual. However, this excludes the following instances:

  • • If the patient provides consent to do so
  • • If we receive an official request made according to the law from public authorities such as a court or the police.
  • • If information is processed so that patients cannot be discerned or identified

If a company that this clinic has contracted for the purpose of providing patients with a service requires information (however, such companies cannot use personal information beyond the limit of said purpose either)

5. Disclosure, Revision, and Deletion of Personal Information

We will promptly respond if we receive the following requests from a person who has provided us with personal information:

  • • Confirmation of the contents of the information provided
  • • Revision, update, and deletion of the information
  • • Withdrawal of consent to use personal information

6. Use

We will use the information our site has received from patients for the following purposes:

  • • Sending of direct mail
  • • Rewards, notifying of events and offers

Notifying of information etc. about the clinic
By means of contractual obligations, we aim to prevent the divulging of user information or repeated provision to users.

7. Inquiries Desk

Inquiries regarding personal information can be made to the following inquiries desk:
Send your e-mail inquiries

8. Links

You are free to make links to this website, whether as an individual or a company. However, if this clinic judges such links to be inappropriate, we may disable them.

9. Cookies

A cookie is a small text file which is temporarily stored on a user’s computer by web sites via the user’s web browser.
By using cookies, information such as the number of times a user has visited a website or the date of their accessing the website can be stored, allowing more beneficial use of the Internet.
Cookies are now an industry standard which are used by many sites to give the user more benefits. Cookies can be used to identify a user’s computer, but they cannot be used to identify a user’s identity.

The use of cookies by this clinic
At this clinic, cookies are used in the following instances:
They are used to count the number of users who visit this website.
Cookies are used to provide a customized service to each user.
Cookies are also used for internet advertisements.

10. Access Log

On our site, information on people who access our site is stored in the form of an “access log.” This access log contains the date of access, the domain name, and the IP address of the person who accessed our site, their browser, etc., but there is no information that can identify individuals. The access log is used for statistical analysis related to this website’s state of use, and is not used for any other purpose.